Feb 07, 2019

Technical Trainer

  • EasyHireJobs
  • Akron, Ohio , United States
Full time Training

Job Description

Akron , Ohio , United States  

Technical Trainer needed to help provide high level training and excellent technical support for all employees in a professional office setting.  
- Training end users on software packages via in person and web conferencing methods and company specific software
- Also create training displays and visuals to be used while training users.
- Creating user guides  reference graphics  trainer manuals  and tips and tricks sheets to be used by beginner to advanced level personnel.
- Answering help desk calls and prioritizing requests for assistance to resolve issues with hardware  software  networking  printing and more.
- Researching  resolving and following up with all user issues. 

- Proficiency with Windows and Microsoft Office applications.
- Ability to frequently travel to nearby cities to work in additional branch office. 
-3+ years related experience in training and supporting end users in a professional services environment.

•  EDUCATION: BS degree in Computer Science

• JOB DURATION: This job is full time




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