Technical Trainer needed to help provide high level training and excellent technical support for all employees in a professional office setting. - Training end users on software packages via in person and web conferencing methods and company specific software - Also create training displays and visuals to be used while training users. databases). - Creating user guides reference graphics trainer manuals and tips and tricks sheets to be used by beginner to advanced level personnel. - Answering help desk calls and prioritizing requests for assistance to resolve issues with hardware software networking printing and more. - Researching resolving and following up with all user issues.
Requirements: - Proficiency with Windows and Microsoft Office applications. - Ability to frequently travel to nearby cities to work in additional branch office. -3+ years related experience in training and supporting end users in a professional services environment.
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