Indianapolis , IN , United States
Design implement administer and support storage solutions focused in the Network Appliance/IBM N Series arena. Provide direct technical support for the planning coordination and implementation of releases upgrades or changes to storage systems and the range of products and productivity tools that support the testing and production of those storage systems.
Monitor multiple project priorities and ensures that appropriate management is apprised of the operation status of projects. Plan and implement system upgrades ensuring change management procedures and methodologies are implemented and followed. Recommend purchase of products or services necessary to support the test and production operating environments.
Provide business and technical consultation and support to clients project managers product developers users and other technical units. Develop and complete an education plan to grow skills consistent with client needs
Qualifications: In-depth understanding of NetApp products and architectures knowledge of general storage technologies: SAN NAS DAS FC - prior experience or familiarity with alternative storage products is desirable
Solid understanding of networking and distributed computing concepts including principles of network-routing client/server applications Solid understanding of NFS CIFS FibreChannel administration in a NetApp Environment Knowledge of Distributed File Systems (DFS) beneficial.
Storage Management: Tivoli Storage Manager or Veritas NetBackup experience helpful. OS software: Proficiency in at least one Unix or Intel operating system, AIX and Windows certifications a plus. Experience with scripting to customize functionality of storage subsystems a plus. Solid understanding of networking and distributed computing concepts including the principles of network routing and client/server programming.
- Provide customer based training when needed. - Effectively adapt to rapidly changing technology and apply it to business needs. - Assist with network and application troubleshooting - Provide technical consulting support to software development staff.
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