The Client Service Manager will focus on client development and service to established clients. This position will lead sales business development activities direct and manage execution and perform consulting projects associated with their business.
- Drive further sales development of clients through direct client contact staff mentoring and coaching. The goal will be to capture follow-on work expand service offerings and support value propositions. - Act as client advocate within the company providing client feedback to company on changing needs trends expectations and satisfaction and keeping clients informed of significant issues that might affect them. - Project management including financial management contract negotiation directing technical work and client and regulatory liaison. - Serve as technical resource for client and liaison with client and senior technical staff. - Perform technical billable work in the areas of expertise. - Mentor project managers and technical staff.
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