Mar 14, 2018

Technical Trainer

  • FPSJobsIndiana
  • Akron, OH, USA
Full time Information Technology

Job Description

Akron , OH , United States 

provide high level training and excellent technical support for all employees in a professional office setting.  Training end users on software packages via in person and web conferencing methods (including Microsoft Office and company specific software  and create training displays and visuals to be used while training users.
- Creating user guides  reference graphics  trainer manuals  and tips and tricks sheets to be used by beginner to advanced level personnel.
- Answering help desk calls and prioritizing requests for assistance to resolve issues with hardware  software  networking  printing and more.
- Researching  resolving and following up with all user issues. 

- Proficiency with Windows and Microsoft Office applications.
- Ability to frequently travel to nearby cities to work in additional branch office. 
-3+ years related experience in training and supporting end users in a professional services environment.

•  EDUCATION: BS degree in Computer Science

•  JOB DURATION: This job is full time.



Training and Cirriculum Development

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