Manage the data center operations PC field support and second tier help desk support including recommending assessment building (as appropriate) implementing testing and maintenance of all data center hardware physical security data center environmental control as well as data back-up and recovery capabilities. Work closely with the Supervisor of help desk when second tier support is required
Manage the IS system resources having primary responsibility for recommending assessing building (as appropriate) implementing testing and maintaining all networks systems security telecommunications database technologies decision support and desktop technology components. Position will report to the Chief Information Officer. Handle the coordination and supervision of the daily operations of the departments technical and IS Resource Analyst staff in order to provide quality services in an efficient cost-effective manner.
• Develops high-level and detailed project plans project budget analysis project scope assumptions project resource requirements project implementation and milestone dates related to all technical projects. • Provides weekly status reports on all projects to the CIO. • Identifies and submits recommendations and implementation schedules related to all technology upgrades and required maintenance. • Evaluates new technology to determine the potential utilization of the technology and identifies any impacts to existing infrastructure or adopted standards. • Manages the facilitation and coordination of customers IS technical resources and vendors to implement technology associated components and appropriate software applications approved by my client. • Working in conjunction with our customers coordinates all aspects of upgrades to decision support software. • Facilitates identification and coordination of customer requirements and delivery mechanisms for decision support capabilities. • Maintains thorough working knowledge and assures implementation of regulatory standards (e.g. JCAHO HIPPA OSHA HCFA OSHPD and other state and federal agencies). Assures readiness for surveys planned or unplanned and coordinates any follow-up activities for area of responsibility. • Five plus years of working technical experience with networks servers email and design of networks • Five years experience in information services in a hospital environment. • Three years technical management experience in healthcare environment. • Must have working knowledge of regulatory requirements including JCAHO standards regulations and Medicare Conditions of Participation.
• EDUCATION: Bachelors degree in a Computer Science or Information Systems. Masters Degree Desired
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