Provide application support of any business system application that is in production and used by the company business operations teams.
Develop technical and functional specifications for new versions or releases of existing applications. Participate in application coding or database architecture enhancements to permanently resolve the issue and engage in application testing and change documentation.
Analyze reported application service calls for IT support which involves replicating the reported issues in test environments analyzing the root cause of the issue and identifying proper resolution.
• EDUCATION: 4-year college degree in Computer Science or Information Systems
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