Maintain the customer/supplier complaint and corrective action databases, coordinate the resolution of customer complaints. Provide quality engineering support to manufacturing projects APQP the preparation of ISIR and PPAP packages and/or daily issues. Provide technical support to the SPC and inspection programs as required. • Maintain adherence to Company policies safety ergonomics environmental standards and good housekeeping practices. • Understand an implement the health safety and environmental policies and to integrate health safety and environmental considerations into daily work activities. • Lead corrective action teams for customer/supplier concerns. • Participate in continuous improvement and six sigma projects. • Participate in the evaluation and review of new suppliers. • Supports and participates in the Quality System EMS and OHS programs. • Assume duties of the Management Representative as per the ISO 9001 standard. • Maintain the Quality Assurance manual and related procedures. • Prepare and maintain Process Control Plans Engineering Change Notices and Vista Part Methods. • Routinely conduct dock inspection audits and random in-process spot inspections. • Assist inspector and production operators with quality/training issues. • Conduct shift audits when required. • Prepare/maintain part defect sample boards to establish standards for manufacturing and for training. • Manage returned parts coordinate the schedule of replacements and issue credits as appropriate. • Manage rejected materials and recover costs via issuance of debit memos. • Conduct internal auditor training and manage the internal audit program. • Provide support for monthly BOS reports – internal and corporate.
• Must have a bachelors degree • 3-7 yrs of molded products manufacturing experience. • Knowledge of ISO and TS16949, ISATF 16949 standard quality systems • Knowledge of PPAP and APQP methods • Must have good communication and organizational skills
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